Privacy Policy

Privacy Policy

Last Updated: 30/10/24

The Nashie Pty Ltd (“we,” “our,” or “us”) operates the website thenashie.com.au. This privacy policy describes how we handle your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our services or accessing our website, you consent to the practices outlined in this policy.

1. Collection of Personal Information

We collect personal information directly from you when you interact with us, such as when you visit our website, make a purchase, contact us for support, or participate in any of our marketing activities.

We may collect the following types of personal information:

• Contact details: Your name, email address, postal address, phone number, etc.
• Account details: Username, password, and other information related to your account.
• Payment details: Credit or debit card numbers, billing address, and other financial information (note: we use third-party payment processors and do not store your payment information).
• Order history: Information regarding past purchases, returns, and transactions.
• Shipping details: Address for product deliveries and tracking.
• User preferences: Preferences related to your account, purchases, and website experience.
• Device and usage information: Technical details such as IP address, browser type, access times, and pages visited on our site (collected through cookies or similar technologies).

2. How We Collect Personal Information

We may collect personal information from you through:

• Online forms when creating accounts or making purchases.
• Cookies or other tracking technologies to enhance your browsing experience.
• Email, telephone, or in-person interactions when you contact us for support.
• Third-party services that you may link with or use on our website, such as social media platforms.

3. Use of Personal Information

We may use the personal information collected for the following purposes:

• To process and deliver your orders.
• To verify your identity for transaction purposes.
• To manage your account and provide customer service.
• To send transactional communications such as order confirmations, shipping updates, and customer support responses.
• To send marketing communications, newsletters, or special offers where you have opted-in.
• To improve our website, products, and services through research and analytics.
• To comply with legal obligations and resolve disputes, if necessary.

4. Disclosure of Personal Information

We may share your personal information with third parties in the following cases:

• Service providers: We use third-party service providers (such as payment processors, delivery companies, and email platforms) to help us operate our business. These providers may have access to your personal information as required for their services.
• Legal obligations: We may disclose personal information if required by law or to protect the rights, property, or safety of The Nashie Pty Ltd, our customers, or others.
• Business transfers: In the event of a sale, merger, or acquisition of our business, personal information may be transferred as part of that transaction.

5. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using industry-standard encryption technologies to safeguard sensitive data (e.g., payment information) and limiting access to personal information to employees who need it for their job functions.

Despite our efforts, please note that no system is entirely secure, and we cannot guarantee the complete security of your personal information. By using our services, you acknowledge and accept this risk.

6. International Transfers of Data

We may store or process your personal information in locations outside Australia, including the United States and other countries. When transferring data to countries where privacy protections differ from those in Australia, we take appropriate measures to safeguard your personal information in compliance with Australian law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, provide personalized content, and analyze our website’s performance. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the website.

8. Your Rights Regarding Personal Information

Under the Australian Privacy Act 1988, you have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may ask us to correct any inaccurate or outdated personal information.
• Opt-out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations that may require us to retain it.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies to understand how they handle your personal information.

10. Children’s Privacy

We do not knowingly collect or store personal information from children under the age of 13 without parental consent. If you believe we have collected such information without consent, please contact us so that we can take appropriate action.

11. Updates to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. Please check this page periodically to stay informed of any changes.

12. Contact Us

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at:

• The Nashie Pty Ltd
• ABN: 18 680 324 538
• Email: contact@thenashie.com.au
• Website: thenashie.com.au

Alternatively, you may contact us in writing at our registered business address at 1454 logan rd, mount gravatt, qld, 4520, Australia

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By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices outlined herein.

 

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

To opt out of the "sale" or "sharing" of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.